Legal Information

Terms of Service

Last updated: June 19, 2025

1. Acceptance of Terms

By accessing and using Logger Simple ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") constitute a legally binding agreement between you and Logger Simple.

2. Description of Service

Logger Simple provides a cloud-based logging and monitoring platform that allows developers to:

• Collect, store, and analyze application logs in real-time
• Monitor application performance and health
• Set up alerts and notifications
• Access dashboards and analytics tools
• Integrate with various programming languages and frameworks

3. User Accounts and Registration

3.1 Account Creation

To use our Service, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibility

You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our discretion.

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use the Service for illegal activities
• Violate the privacy or rights of others
• Spam or send unsolicited communications

5. Service Availability and Limitations

5.1 Uptime

While we strive for 99.9% uptime, we do not guarantee uninterrupted service availability. Maintenance, updates, and unforeseen circumstances may cause temporary interruptions.

5.2 Usage Limits

Your use of the Service may be subject to certain limitations based on your subscription plan, including but not limited to:

• Number of log entries per month
• Data retention period
• Number of applications
• API rate limits

6. Payment and Billing

6.1 Subscription Plans

We offer various subscription plans with different features and limitations. Pricing is available on our website and may change with notice.

6.2 Payment Terms

Payments are processed monthly or annually in advance. Failure to pay may result in service suspension or termination.

6.3 Refunds

Refunds are handled on a case-by-case basis. Generally, we do not provide refunds for partial months of service.

7. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOGGER SIMPLE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

9. Indemnification

You agree to indemnify and hold harmless Logger Simple from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions.

Privacy Policy

Last updated: June 19, 2025

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, such as:

• Account registration information (email, name, company)
• Payment information (processed by third-party providers)
• Communication with our support team
• Feedback and survey responses

1.2 Log Data

When you use our Service, we collect log data that you send to our platform, which may include:

• Application logs and error messages
• Timestamps and metadata
• System performance metrics
• Custom data fields you choose to send

1.3 Usage Information

We automatically collect information about how you use our Service:

• API usage patterns and frequency
• Dashboard interactions
• Feature usage statistics
• Browser and device information

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our Service
• Process transactions and send billing information
• Provide customer support
• Improve our Service and develop new features
• Send important notices and updates
• Monitor for security threats and abuse

3. Information Sharing and Disclosure

3.1 We do not sell your personal information

We may share your information only in the following circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: Third-party vendors who help us operate our Service
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with mergers, acquisitions, or asset sales

4. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers and infrastructure

5. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill our legal obligations. Log data is retained according to your subscription plan's retention period.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Export your data
• Opt-out of marketing communications
• Request information about data processing

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our Service.

Cookie Policy

Last updated: June 19, 2025

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our Service.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

• Authentication cookies to keep you logged in
• Security cookies to protect against fraud
• Session management cookies

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Google Analytics for website usage statistics
• Performance monitoring cookies
• Error tracking cookies

2.3 Functional Cookies

These cookies enhance functionality and personalization:

• Preference settings
• Language selection
• Theme preferences

3. Managing Cookies

You can control and manage cookies in several ways:

• Browser settings: Most browsers allow you to block or delete cookies
• Our cookie preferences: Available in your account settings
• Third-party opt-outs: Direct opt-out from analytics providers

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

• Google Analytics
• Payment processors
• Customer support chat widgets

Data Protection and GDPR Compliance

Last updated: June 19, 2025

1. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract: To provide our Service as agreed in our Terms
• Legitimate interests: To improve our Service and ensure security
• Consent: For marketing communications and analytics
• Legal obligation: To comply with applicable laws

2. Your Rights Under GDPR

If you are in the European Economic Area, you have the following rights:

• Right to access: Request information about your personal data
• Right to rectification: Correct inaccurate personal data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Limit how we use your data
• Right to data portability: Export your data in a machine-readable format
• Right to object: Object to certain processing of your data
• Right to withdraw consent: Withdraw consent for processing

3. Data Processing Activities

4. Data Transfers

We may transfer your data outside the EEA with appropriate safeguards in place, including:

• European Commission adequacy decisions
• Standard Contractual Clauses
• Binding Corporate Rules

5. Data Protection Officer

For data protection inquiries, contact our Data Protection Officer at: dpo@logger-simple.com

6. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, particularly in the Member State where you reside, work, or where the alleged infringement occurred.

Intellectual Property Rights

1. Ownership

Logger Simple owns all rights, title, and interest in and to the Service, including:

• Software, algorithms, and source code
• User interfaces and design elements
• Documentation and content
• Trademarks, logos, and brand elements
• Patents and trade secrets

2. User Content

You retain ownership of the log data and content you submit to our Service. By using our Service, you grant us a limited license to:

• Store and process your data to provide the Service
• Create aggregated, anonymized analytics
• Improve our Service based on usage patterns

3. Restrictions

You may not:

• Reverse engineer or attempt to extract our source code
• Copy, modify, or distribute our software
• Remove or alter any proprietary notices
• Use our trademarks without permission
• Create derivative works based on our Service

4. Open Source Components

Our Service may include open source software components, which are governed by their respective licenses. We comply with all applicable open source license requirements.

5. DMCA Policy

We respect intellectual property rights and will respond to valid DMCA takedown notices. To submit a notice, contact us at dmca@logger-simple.com.

Legal Contact Information

Law Enforcement Requests

Law enforcement agencies should direct requests for user information to legal@logger-simple.com. We require proper legal process for disclosure of user information.

Legal Process Service

Legal documents should be served to our registered agent at the postal address above or via email to legal@logger-simple.com.

Additional Legal Information

Dispute Resolution

Any disputes arising from your use of our Service will be resolved through:

1. Good faith negotiations
2. Mediation (if negotiations fail)
3. Binding arbitration in Paris, France

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

No Waiver

Our failure to enforce any right or provision will not constitute a waiver of such right or provision.

Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, or network failures.

Export Compliance

You agree to comply with all applicable export and import control laws and regulations when using our Service.